Terms of Use

Pricks of the Trade maintains the pricksofthetrade.com site to service its customers. To protect visitor personal information of visitations to the site, and to ensure a pleasant experience for all customers, pricksofthetrade.com has established "terms of use" ("Terms") that set forth what you can expect from the pricksofthetrade.com site, and what we can count on from you as a user of the site. By using this site, you are agreeing to comply with and be bound by the Terms, which may change from time to time.

Use of Site

Proprietary Rights. The pricksofthetrade.com site contains or may contain information, text, photographs, designs, graphics, images, sound and video recordings, animation and other materials and effects (including logos) that are protected by copyrights, trademarks, service marks, trade dress or other intellectual or proprietary rights owned by pricksofthetrade.com or other third parties (the "Content"). You acknowledge and agree that these rights belong to their respective owners and are protected in all forms, media and technologies existing now or hereinafter developed.

Online Conduct

Your use of the pricksofthetrade.com site is subject to applicable local, state, federal and International law. You agree not to use the pricksofthetrade.com site or any of the Content for any illegal purpose, or to transmit to or through the pricksofthetrade.com site any illegal, harmful, threatening, defamatory, obscene, hateful or other objectionable material of any kind, or to interfere with, abuse or otherwise violate the legal rights of any third party using the pricksofthetrade.com site (including by use of any merchandise or services offered on or in connection with the site).

Use of Content

pricksofthetrade.com grants permission to access and view the pricksofthetrade.com site and to electronically copy and print in hard copy portions of the pricksofthetrade.com site for the sole purpose of submitting an advertising order. Any other use of pricksofthetrade.com site or the Content without permission of the applicable rights holder is strictly prohibited, including without limitation and modification, republication, deletion, transmission, public performance, distribution, proxy caching, uploading, posting, reproduction for purposes other than those noted above, or other exploitation of this site or the Content, in whole or other than those noted above, or other exploitation of this site or the Content, in whole or in part. Without limiting the foregoing, the unauthorized use of the Content is illegal and could subject you to criminal prosecution a well as personal liability for damages in a civil suit.

Guarantee/Returns Policy

Pricks of the Trade is confident that you will be happy with your order.  Customer care and satisfaction is important to us, should you not be satisfied with your order, please contact us immediately at returns@pricksofthetrade.com or call 778-327-5686 within 7 days of receiving your order for an authorization on a return. Returns will be accepted on any UNOPENED marchandise for up to 14 days from the original invoice date. Please contact us for an authorization before returning a product.

All returned merchandise must be in original condition. We will not accept returns on partially used or damaged items. Also we cannot accept returns on inks. It is the customer's responsibility to return the product properly. Returns should be sent in a method that will allow the package to be tracked while in transit. Pricks of the Trade is not responsible for lost or damaged packages in return shipping.

Shipping arrangements and costs are the responsibility of the customer. Refunds must be reported within 7 days of receiving your product and must be pre-approved by Pricks of the Trade prior to returning. Orders returned that have not been pre-approved may be refused. Approved returns that have not been returned with 1 month of approval will be subject to a 20% re-stocking fee. Items requiring assembly (eg: tattoo kits) are also subject to a 40% re-stocking fee. Items that are returned because you ordered the wrong products fall under our 'NOFP' status (not our problem) and you will be charged a 20% restock fee plus applicable shipping. Unfortunately we cannot issue refunds for personalized items, sample orders, special orders, items that have been used or items that have been damaged during shipping. Special order items, pigment (inks) and needles cannot be returned under any circumstance.

We do not issue returns because you changed your mind - you saw the photo before purchasing.

Original shipping, handling charges, and COD fees are not refundable. Credit will be applied when product has been received and noted to in in good condition. Refund charges incurred by financial institutions and credit card institutions are the responsibility of the customer.

Final sale for sale priced items and specially discounted prices. Refunds are only for products, no refunds will be issued for shipping charges, customs or duties incurred will be deducted from your refund.
CUSTOM WORK: Any printing error(s) on our part or the part of the technician will be replaced immediately at no charge. Pricks of the Trade is not responsible for printing error(s) made by the customer.

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DISCLAIMER: Pricks of the Trade restricts the use of all Tattoo Supplies and Body Piercing Supplies (products) to qualifed tattoo and body piercing practitioners as determined by each State, Province or Health Authority. Pricks of the Trade is a product distributor only, and will not offer any tattoo or body piercing advice. Pricks of the Trade will not be liable for any consumer claims made against our company due to improper use of any of our tattoo and body piercing products. The purchaser accepts full responsibility for the safe and proper use of any products purchased from Pricks of the Trade.